21. November 2013 13:04
An updated version of the Networking Guide is now available including a new Appendix C covering The Lync Call Quality Methodology or CQM. CQM is a holistic way to systematically define and assert call quality based upon the methods outlined in the Networking Guide. CQM divides a Lync implementation into ten discrete areas that impact quality, defining targets and a remediation plan for each one. CQM is a framework to tackle call quality problems – you can modify or extend it to address the particular conditions on your network. Appendix D includes techniques to troubleshoot poor streams that CQM surfaces.
The Networking Guide now includes the list of Lync 2010 KHIs to validate server health, a complete set of CQM queries, and a PowerShell script file to collect KHI data.
Download Network Planning, Monitoring, and Troubleshooting with Lync Server
Date Published: 11/20/2013
File name: Lync_Server_Networking_Guide_v2.zip
File size: 3.3 MB