Office 365 and notice to remind customers about the upcoming XP EOS

by Arman Obosyan 28. March 2014 10:33

Description & Scope

Microsoft will end all support for Windows XP on 8 April 2014. Customers will need to upgrade all Windows XP workstations to Windows 8.1 or Windows 7 prior to this date.

While Office 365 will not block connections from fully patched Windows XP computers after 8 April 2014, connectivity to the service will be at risk. If customers experience a technical problem connecting to Office 365 from a Windows XP machine after 8 April 2014, Microsoft Customer Support and Service will need them to reproduce the problem on a supported operating system.

Customer Impact

The change has High Customer Impact as shown by the following risks:

  1. Risk of connectivity, security, and other issues once support for Windows XP ends.
  2. There will be no software updates, driver updates, new security updates, non-security hotfixes, free or paid assisted support options or online technical content updates.
  3. Office 365 experience with Windows XP may be sub-optimal, or even unworkable. This risk will increase over time.
  4. Businesses that are governed by regulatory obligations like HIPPA may find that they are no longer able to satisfy compliance requirements.
  5. Lack of independent software vendor (ISV) and hardware manufacturer support.

Further Information

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About the author

Arman Obosyan is an experienced IT Pro. with over 15 years work experience in Information Technologies sector.

Certified since 2003 year, passed following certifications MCP, MCSA, MCSE, MCTS, MCITP, Exin ITIL and VMware Certified Professional (VCP)

In 2010 Was awarded a Microsoft Most Valuable Professional (MVP)

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Disclaimer
The opinions expressed herein are my own personal opinions and do not represent anyone else's view in any way, including those of my employer.



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